Frequently Asked Questions

Everything you need to know about bringing the Sky Gazer aesthetic into your home.

How long will it take for my order to arrive?

Standard shipping typically takes 5-7 business days within the continental United States. Expedited shipping options are available at checkout if you need your decor sooner.

What is your return policy for home goods?

We offer a 30-day return window for all unused items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for return.

Are your products sustainably sourced?

At Sky Gazer, we prioritize the planet. Over 80% of our textile and wood collections are made from organic, recycled, or FSC-certified sustainable materials.

Do you offer international shipping?

Yes, we currently ship to over 20 countries worldwide. International shipping rates and delivery times vary by location and are calculated at the final stage of checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm and Klarna.

How can I track the status of my delivery?

Once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your package in real-time.